itSMF Belgium is a non-profit organisation that provides a vibrant network where service management practitioners, providers of services, customers and vendors alike share knowledge, experience and views. It is run by its members, for its members. itSMF is the only internationally recognised, independent organisation dedicated to IT Service Management. It is a major influencer on, and contributor to industry best practice and standards worldwide. itSMF Belgium is a chapter of the international itSMF community.