Today the graphic arts/publishing industry counts numerous technologies and versatile solutions. Some important providers of technological solutions use OEM partners or 3rd party distributors to put those products on the market. Most of these applications are offered out-of-the-box but do need a high level of customization to seamlessly integrate into end-users workflows and configurations. Your business or your customers can depend on core applications offering the best, optimized technology. Suddenly those solutions are left orphans in terms of support and service programs due to operational, strategic or commercial changes of the manufacturers, distributor's or reseller's channel. Today’s economical situation might limit you to hire staff or to spend resources to implement and manage the new support and service structure of your core applications. That's where ASK FOR SMART - short: A4S - comes in: outsourced application support & technical management services!