Office of Patient Experience Vision: We strive to be a world leader in the human experience by honoring our patients, loved ones, and caregivers. We believe this is best achieved by partnering with our patients, investing in relationship-centered care, and creating meaningful experiences for all. Office of Patient Experience Mission: Our mission is to build a culture of empathy one relationship at a time, engaging patients and empowering caregivers to pursue excellence through innovation, passion and creativity.