Vision Statement To create high performance, customer focused and learning culture in African organizations. Mission Statement Assist clients create strategic customer value through innovation. Also known as “The Strategy Center”, CSM was established to assist organizations in Africa build internal capacity by developing their intellectual capital which becomes their true competitive advantage. We are committed to assisting companies in Africa commit passionately to the disciplined management of changes that occur along the way towards becoming customer-focused, high performance, learning organizations. CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of services–strategy and technology consulting, education, training, and certification– that deliver tangible results and enduring internal capabilities. We have successfully worked with reputable companies in the region: Kenya, Uganda, Tanzania, Gambia, Zambia, Ivory Coast etc. Sectors: Retail, Oil and Gas, Real Estate, NGOs, Construction, Banking, Insurance, ICT, FMCG, Auto Manufacturers, Education, Agriculture, Government etc. Most customers come to us regularly because we give them tailor made solutions that help their business achieve their goals. We are known for hard hitting, no-nonsense training and for our unique & innovative “continuous learning” approach that turns your training investments into measurable return-on-investment. The benefits of our approach are demonstrated through the success of our clients who recognize the premium returns achieved through our outstanding execution model with an average annual growth of 30%-70% for most clients. What more, If you are not entirely satisfied that our engagement was value for money we will even give you your money back. So what have you got to lose? Strategic Management: Planning, People, Leadership, and Change that delivers Customer Value.