An independent CRM advisory, implementation and recovery firm, specialising in all aspects of a client's CRM journey, from gearing up for change through to implementation of processes, technologies, recovering failing projects and more. Our key focus is on doing CRM right!, which is born from years of experience seeing the pitfalls playout that end many CRM endeavors unsuccessfully . We support organisations of all sizes to help them identify, define, realise and recover their CRM benefits and achieve their goals in 4 key areas: - CRM Business Review (Advisory) - People Change - Process Change - Technology Change We are able to provide advice to our client's for specific CRM issues they face, come in and manage each of the change areas above. We also help our clients to choose the right CRM platforms, and support the recovery or failing initiatives in multiple areas. Ultimately, we are about success through experience!