The Factory has been helping companies improve their sales for nearly a decade. Everything we do is built around a very simple process (all the best processes are simple), known as the customer journey. The Customer Journey is a series of stages we all go through when we make a purchase. It may take a fraction of a second, or it may take several months, but we all go through the same stages. By helping our clients identify the 'Customer Journey' their customers are going through, we can help them better utilise their branding and marketing activities to begin to improve enquiries and ultimately sales. We offer a broad range of services ranging from brand and marketing strategy through to web design and marketing promotions.