Qualyval Consulting builds intelligent bots Intelligent bots are software robots used to operate existing software (CRM, ERPs, help desk and claim applications) in the same way that a person works with those systems to perform a specific task. It enables organisations to automate manual and repetitive rule-based tasks at a fraction of the cost of their human equivalent and to integrate without disrupting the legacy system. Robots are easy to train and see the interface like a human.