Grand Palace Hotel and Spa, Yercaud is a hill resort situated in one of the most scenic places in TamilNadu offering an enchanting view of Yercaud big lake on one side and the valley of Killiyur falls on the other. It is one of the best hotels in Yercaud hills offering authentic TamilNadu Cuisine, and is the nearest hill station to Bengaluru and Chennai. Grand Palace Hotel and Spa offers star class accommodation, with excellent facilities. An ultimate destination for a Holiday in the hills, is an ideal weekend and a Romantic getaway. Grand Palace also offers excellent facilities for residential conferences, cocktail dinners, outdoor bonfires overlooking the valley and trekking for groups. 5S WORKPLACE ORGANISATION: 5S relates to workplace organisation and forms a solid foundation upon which many organisations base their drive for continuous improvement. It is equally applicable & successful in all sectors helping to achieve high impact results. It is a systematic and methodical approach allowing teams to organise their workplace in the safest and most efficient manner. The discipline to check & repair equipment is included & adopted. The entire process is managed through the use of team generated audit documents, completed on an agreed frequency by responsible owners within the Gemba. OUR QUALITY IS NEVER AN ACCIDENT. We undertake to provide unparalleled quality in service by implementing SOPs, “Poka Yoke” to avoid human error, “KAIZENS” for Continuous Improvements and “Standardized Colour Coding” to ensure zero defects. All this is made possible through constant analysis of our guest feedback. Quality is remembered long after the price is forgotten. Quality is remembered long after the price is forgotten Grand Palace Hotel & Spa, is the 1st Hotel in India, which has successfully implemented “5S” (Japanese Work Culture) in Hotel Operation and Won the Platinum Award in 2017 from ABK AOTS – Dosakai.