Hapticmedia provides an innovative solution, i.e. an online 3D interactive configurator that enables users to visualize and customize the product, with help of AR/ VR technology. With this service, we manage to help clients increase conversion rates and online revenues by closing the gap between the customer and the product in a virtual way, so that they can finally get the sensation as if they were feeling the object with their own hands. Our promise is “Touch reality”. To achieve this goal, we offer an interactive and immersive digital customer shopping experience, with 360° product review, realistic visual appearance, responsive design, omni channel distribution, safe cloud hosting and full interoperability. The scope of application is wide: jewelry and watches, furniture and design (space modelling), garment or accessories, technology equipment, vehicle and automotive industry, sports equipment, food industry etc. Hapticmedia’s mission is to enhance the deep 4.0 industrial transformation for ecommerce and to provide new tools to enable new marketing methods and distribution channels.