Citadele bankas in Lithuania is a part of full-service financial group for both private individuals and companies offering complete portfolio of banking, financial and private capital management services. Citadele is US capital financial services' group. 75% plus one share are owned by an international group of investors represented by the investment company Ripplewood Advisors LLC, remaining shares – by the European Bank for Reconstruction and Development (EBRD). The core market of Citadele Group is the Baltic states – Latvia, Lithuania and Estonia. Citadele’s vision is to become the most valuable local financial group in the Baltics. Citadele group in Lithuania is represented by AB Citadele bankas and its subsidiary SIA Citadele Leasing. According to the research company Dive Lithuania (UAB Slapto pirkėjo tyrimai), Citadele was the leader of customer service quality among banks in Lithuania in 2015, 2016 and 2017 respectively. In 2020 Citadele has scored second highest result. For more information: www.citadele.lt