ITMD provides high-quality and cost-effective IT infrastructure and support services to assist our customers in securing, protecting and optimizing the value of their investments. We also provide consulting services for infrastructure installations / upgrades, systems management planning and project management. As a leading provider of managed IT services to the SMB market, we have developed flexible and efficient support processes to service our customers’ needs. Our approach to IT support includes all of the following elements: - Real-Time monitoring - Help desk - Remote IT support and maintenance - Regular preventative maintenance - Regular site visits by an ITMD IT consultant - Periodic strategic IT review - IT consulting services - Software implementation and licensing services