Our mission is to make excellence a national characteristic of Scotland. As the home of the European Foundation for Quality Management (EFQM) in Scotland, working in the private, public and third sectors, Quality Scotland provides training, facilitation and guidance to help you improve performance, deliver quality and achieve sustainable business excellence Helping you to achieve excellence and recognise your efforts on that journey; providing the support and resources you need from the beginning right through the various levels to business excellence and beyond. Quality Scotland helps organisations gain real and sustainable competitive advantage. That's what Quality Scotland is about.