Founded by Phil Bivens, Universal Auto Group, Inc., proudly serves Western Washington at Tacoma Dodge Chrysler Jeep Ram, Enumclaw Chrysler Jeep Dodge Ram, Alfa Romeo of Tacoma, FIAT of Tacoma, Tacoma Nissan, Auburn Chevrolet and a General Motors Accessory Distributorship that has exclusive distribution rights to 122 GM dealers in the Northwest. Together the organization employs over 300 people and will sold in excess of 8,500 New and Pre-Owned vehicles in 2020 across the five locations. Tacoma Dodge Chrysler Jeep Ram is the number one CJDR volume dealership in the state of Washington for the combined past 12 years. They along with Enumclaw CJDR and Alfa Romeo of Tacoma have all earned the prestigious Customer First Award for Excellence which is a rigorous customer experience validation process certified by JD Powers. Tacoma Dodge Chrysler Jeep Ram is the sole recipient of the Walter P. Chrysler Club Award in the state of Washington. The award is reserved only for those dealerships exemplifying extraordinary care and dedication to their customers, being a Top 100 Retail Sales Dealer, Top 100 Mopar Parts Dealer, MOPAR Masters and being 100% or greater for Chrysler, Jeep, Dodge and Ram sales responsibility.