ABOUT All businesses have one common thread…CUSTOMERS (or CLIENTS if that’s what you’d like to call them) and we are OBSESSED with designing AMAZING Customer Experiences. Firstly, we are creative and strategic problem solvers who help organizations of all sizes, sectors, and industries achieve successful outcomes by designing amazing customer experiences. Secondly, we are a team of marketing experts, business development gurus, sales gods, branding geniuses, training giants, trusted advisors, consultants, and strategists. In a nutshell, we are real people working to get other real people (aka your customers) to like you, trust you, and give you their business. FOCUS AMAZING CUSTOMER EXPERIENCES are made up of more than just great products and services at great prices that are then served up with a ‘SMILE and THANK YOU’ when you take a customer’s money. AMAZING CUSTOMER EXPERIENCES are made up of all the JUICY bits in between like: CORPORATE CULTURE, EMPLOYEE AMBASSADORS, PROCESSES, SALES and CUSTOMER SERVICE TRAINING, STRATEGIC MARKETING, BRANDING, DESIGN and much, much more. Using all these juicy bits, our focus is to help organizations create and authentically articulate their story and reason for existing, help them create guidelines for positive behaviors that support that story, and put practices, processes and training in place to ensure that the story seeps through every seam of the organization and into the market place where the visual brand matches the brand experience.