𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐧𝐞𝐞𝐝𝐬 𝐢𝐧 𝐚 𝐝𝐲𝐧𝐚𝐦𝐢𝐜 𝐬𝐞𝐜𝐭𝐨𝐫 𝐟𝐨𝐫 𝐨𝐯𝐞𝐫 𝟏𝟓 𝐲𝐞𝐚𝐫𝐬. Soft Telecom provide CSPs/Telecoms 𝐛𝐢𝐥𝐥𝐢𝐧𝐠 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 (𝐫𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠) 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞, whose B2B customers are frustrated with not having clear visibility of their billing data. Our demand-based solution gives your customers feature rich analytics, keeping costs low and integrating with ease. By helping telecoms companies retain customers through user-focused billing communications alongside operational excellence, Soft Telecom shows the value of experience in a competitive sector. Founded in 2004, and after a decade spent delivering software to the ICT sector, Soft Telecom realised the needs of telecoms clients were changing. Billing data was becoming more important to businesses of all sizes – and their service providers were quickly recognising this. As the market evolved, the company began developing specialist billing analytics software, leading to the release of ECA in 2015. A ground-breaking platform that rewrites the rules for billing analytics and reporting, ECA now deploys demand-driven analytics to streamline internal resources – while still retaining its primary focus as a value-enhanced service for customers.