We are a small group of very carefully selected trainers, coaches, facilitators and speakers dedicated to providing local businesses, entrepreneurs & charitable organisations with the type of learning that makes a tangible difference to their business performance. Each member of the ElleRich Training team is a specialist in the area they train. Their knowledge comes not only from study and experience of working and training with a wide range of companies, but in many cases from actually working in the roles which now they present on. What we can do for you Our primary aim is to increase your profits by helping you to improve your sales, build your customer base and grow your business. Plus reduce your costs by improving staff retention and reducing absenteeism, customer complaints, mistakes and staffing issues. We may also be able to help you if you need project work, such as carrying out Training Needs Analysis and preparing totally customised training material and delivery, including Company Induction, Bespoke Call Centre Systems Packages, and Flexible Learning packages and materials - just ask, and if we can help we will and if we can't, we'll probably know someone who can.