Sinclair Customer Metrics Inc., a pioneer in customer measurement and analytics, is headquartered in beautiful San Antonio, TX. In business since 1987, we incorporate decades of measurement and consulting experience into every carefully crafted measurement solution we implement. In the competitive, service driven economy we live in, SCM delivers tailored measurement program to collect, analyze, and report customer service, customer satisfaction, and employee satisfaction metrics – the lifeblood of every business. With a field network spanning over 200,000, we can address any size program need throughout the US and abroad. Sinclair Customer Metrics helps businesses improve their “customer experience” by providing the metrics to better manage by. We deliver the structured feedback and reporting tools so that every level of management can improve execution and performance. Call or visit our website today.