eTEL's reputations has been built on providing customers and partners with exceptional customer service in the areas of installations, support and training of Call Expense and Reporting applications and SME Telephone systems. This is why we have been chosen by many Fortune 100 companies and top level government agencies throughout North America.” We are committed in providing the best in class solutions in these areas by providing the following: InCharge CDR/Wireless Reporting and Analytics Avaya IPO SME telephone systems System management and Reporting applications for Avaya CS-1000 and Avaya Aura Our leadership team has a wealth of industry experience and knowledge with more than seventy-five years of collective expertise in numerous areas of software development, integration, training and support.