The Impact Sourcing Institute of South Africa is a fully integrated service that focuses on upskilling and creating opportunities for society’s most vulnerable individuals. A key CSR focus, impact sourcing refers to a function within the Business Process Outsourcing (BPO) sector that creates employment for previously disadvantaged individuals across BPO hubs such as call centres. The Impact Sourcing Institute of South Africa specifically provides opportunities for disabled learners from previously disadvantaged backgrounds. Our offering includes the recruitment, hosting, training and eventually full-time employment for these individuals within the SA Business School ecosystem and extended network.