Distribution is vital to the car industry. It entails supplying new cars to dealers, selling them (and financing the sale) to final customers, providing service and repair, and then re-marketing used cars. Car purchase and operation is one of the largest elements of consumer spending in developed economies - it is also one with a high emotional content. In addition the distribution sector is a major employer. Car distribution has been the focus of attention from consumer and regulatory bodies, questioning whether the current system provides the greatest choice and value. ICDP has been working since 1994 to provide a factual analytical base for understanding the current system and for seeking innovations. It has been a consistent source of research and ideas. ICDP is supported by a wide range of organisations - including car dealers, manufacturers, component suppliers and governments.