Driving business performance with People, Processes, and Software. (PeProSo) Headquartered in Cleveland, Ohio, PeProSo's business process management (BPM) consulting and software technology services help organizations improve performance by focusing on People, Process, and then Software—in that order. PeProSo has worked with organizations from a variety of industries to rapidly deliver exceptional solutions to their greatest challenges, including automotive, aerospace, medical device, education, insurance, and more. Side Effects Include: increased customer satisfaction, higher market share, lower costs, higher profits, and satisfied employees