Fortuity provides on-shore, omni-channel customer service and sales support for corporate clients who want better outsourced support experiences for their customers while doing more for the people in our communities. Fortuity is a large-scale social employer whose mission is to hire, retain and advance hundreds of employees living in low-opportunity inner-city neighborhoods into economically self-sufficient jobs with real career opportunities. Fortuity teaches wage-improving, career-advancing skills that are both permanent and portable, offers jobs that are accessible and enables real wage advancement through consistent performance and hard work. Fortuity is located in Franklinton, one of the lowest opportunity neighborhoods in Central Ohio. Fortuity finds potential employees living and working in Columbus’ inner-city who want better employment. We understand the complicated dynamics of poverty and sustaining employment, and help to mitigate barriers by co-locating high-need nonprofit services at the employment site that help our employees retain their employment and further their careers. Fortuity offers high-quality, competitively-priced customer service and sales support using secure, cloud-based technology that is easily integrated with our clients systems.