ISM (Izmir Sogutma Merkezi) Isitma Sogutma Sistemleri San.Tic.Ltd.Sti. was established by Soner OZMET, especially because of the need of experience in the refrigeration and air conditioning market in 2012. The main purpose of ISM is to correspond the customer requirements with the target of full customer satisfaction. With its experienced employees in the market (esspecially process cooling and air conditioning), certificates, profession, is aiming to become the most required after sales company in Turkey. Main values is to; * Create concious customers to reduce the waste of energy, * Keep the customer satisfaction in the highest level, * Follow the on-going technology to increase the quality of the after sales facilities, * Decrease the customer needs by providing the service in first 24 h after having the problem feedback,