iFIX tech Global is a SaaS based B2B enterprise software platform provider company. We bring in iFIX - an Autonomous Digital Care Platform - that enhances profitability across people, processes, and customers through patented DPR (Detection-Prevention-Resolution) framework. iFIX means Integrated Framework for Intelligent Experience. AI/ML/DL and RPA enabled multi-cloud platform addressing various business challenges through following modules - Connect, Engage, Nurture, Collaborate, Excel. Business Solutions: We provide mainly 2 types of business solutions: (A) Autonomous Customer Care, and (B) Enterprise Digital Care A. Autonomous Customer Care (ACC) solutions: 1. Integrated Digital Care platform 2. Omni-Channel Customer Care 3. Customer Acquisition & Retention 4. Autonomous Customer Service 5. Multi-Lingual Voice BOTs and Chat BOTs, 6. Customer 360 Analytics B. Enterprise Digital Care (EDC) solutions: 1. Service Management: IT Services (Infra, Application, Security, ERP), HR Services, Procurement, Sales, Finance Services) 2. Automated Shared Services : Shared Services Solution, Managed Services, Multi-Services 3. Remote Workforce Productivity (RWP) Solution: Work from Anywhere, Task, Collaboration, Monitoring, Productivity 4. SmartCity Citizen Care (SCC): Solution platform for citizen care and utility services. What makes us different? The following drivers of excellence ensures a TCO reduction of up to 40%. 1. DPR(c) -as technology excellence driver 2. Responsive KPI -as Operational excellence driver 3. Outcome based Pricing Model -as commercial excellence driver iFIX tech Global believes in ‘Innovation led Technology’, ‘Faster-Better-Sleeker & Affordable Solutions’, and ‘Outcome based Business Benefits to Our Customers’. We are a continuous explorer and experimenter in all sorts of digital technologies that are aligned to our beliefs and values. Talk to us for a 360 degree digital care experience.