Project Remedies is a services and technology company, a 28 year old, Veteran Owned Small Business, focused on helping organizations document and implement their business and operational processes. We are best known for the high quality of the work we do and the close relationship we have with our customers. Our reputation is that we under-sell and over-deliver. Focused on business and operational processes as compared to the ITIL processes, Project Remedies does 3 things: 1. Assessments and Transformation Projects. Most often, our work has involved helping organizations document their work and approval processes, determine how to be capture the performance metrics, develop consolidation plans and completing the implementation of the service desk systems. 2. Market our ActionProgram Manager Plus (APM Plus). APM Plus is a Remedy-based process and life-cycle management system that can run on your Remedy environment or standalone on a cloud environment. It is most often used for operationalizing common repeatable processes and then measuring the performance of the people who work the tasks in each project. When added to an organization’s existing Remedy IT Service Management suite, it is the easiest, fastest, and least expensive way to implement an integrated Demand Management System. APM Plus takes users through the complete project life-cycle which starts with aligning each project to the organization's strategies. Then the "governance" or approval phase which is followed by the "control" or execution phase. Finally the "review" phase is where lessons are learned. 3. Implement the Remedy IT Service Management Suite and Develop Remedy-Based Custom Applications. When we are asked to support a transformation project, the work is managed by members of our Leadership Team and performed by Senior Subject Matter Experts whom we have known for years.