Established in 2004, L&M is a small, minority- and women-owned health policy research firm specializing in health services, outcomes, policy, and consumer research related to how health care is accessed and delivered in the US. L&M combines a deep knowledge of public and private health care issues with extensive experience in qualitative and quantitative research methods and health services management and operations. This distinctive approach yields research that is both insightful and practical. Working in close partnership with clients, we take a personalized approach that allows us to respond to changing requirements, save precious time and resources and consistently achieve client goals at a good value.