Pearl Recruitment specialise in contact centre, customer service and sales. We recruit across all functions and levels. From customer service directors to resource planners and everything in between. As ex contact centre managers, we have experienced personally your challenges of working with agencies and the recruitment process. Our aim is to take those pain points away. We shortlist candidates as if we were recruiting for our own teams. We provide temporary and permanent recruitment services which includes: ► HEADHUNTING SERVICES. You will have access to off the market candidates. Research has suggested that 73% of candidates are passive. They are open to opportunities but not actively searching the job boards or career pages. 80% of our succesful candidates are sourced via headhunting activity. ► MAXIMUM EXPOSURE. Optimised and sponsored job adverts across all major job boards and social media. ► QUALIFIED CANDIDATES. All candidates undergo a thorough telephone/video interview and are assessed against your criteria. We can send recorded video interviews for you to review ► 12-MONTH REBATE PERIOD. We understand the cost of attrition has on your business. We take your growth seriously and are fully invested in finding the perfect candidate that will stay. In our commitment to support your business's growth we offer an unrivalled 12 month rebate period. Less is more. We promise not to spam you with dozens of unqualified candidates. We hated that when it happened to us. So if you are looking for a recruitment partner to support your growth, talent acquisition and retention strategy get in contact with Pearl Recruitment