Over 25 years of healthcare industry experience. This includes leading large multi-site teams, implementing enterprise-wide projects resulting is significant cost and revenue improvements. Particular success in bridging the gap between business operations and IT to ensure technology implementations are delivered on time with the promised return on investment. System projects include over 6 years of Salesforce.com with multiple implementations including both CRM and workflow applications. International experience with Business Process Outsourcing. Led many initiatives to improve processes and optimize cost. Operations, clinical and revenue management expertise in Home Infusion and Specialty Pharmacy. Over 10 years implementing, improving, and managing multiple call centers including consolidating multiple processes from many decentralized locations.