Since its founding in 1992, MacBeth Williams has created innovative solutions for recurring telecommunication challenges. Focused exclusively in telecommunications consulting, we utilize numerous proprietary tools and innovative techniques to deliver exceptional results. Whether you are faced with the need to reduce telecom costs, exploding demand for network services such as wireless, a need for contact center optimization, or modeling to evaluate shared or outsourced services, MacBeth Williams employs creative approaches grounded in industry intelligence, “Best Practices” and proven results derived from 20+ years of experience. CORE COMPETENCIES •Telecom Rate and Term Benchmarking •Wireline and Wireless Audit & Optimization •Telecom Contract Negotiations •Contract Management Strategies •Telecom Hardware, Software and Service Sourcing •Unified Communications Solutions •Contact Center Design, Optimization and Technology Recommendations •Business Case Development for Shared Servcies, SAAS and Outsourcing •Financial Modeling and Cost Mitigation Strategies