We are a firm dedicated to helping organizations improve productivity and achieve performance excellence through the implementation of a time-proven and well established framework: the Baldrige Criteria for Performance Excellence. Adopting and implementing the Baldrige Criteria as a framework for managing your organization will help you think and act strategically as you do the following: •Consider challenges you face currently and in the future •Align your workforce, financial resources, and processes to achieve key strategic objectives and goals •Measure performance and adopt plans in an uncertain environment •Align resources with approaches such as Six Sigma, Lean, Balanced Scorecard, and ISO 9000 •Improve communications, productivity, and effectiveness Our years of experience as a Florida Sterling Award Master Examiner have helped five (5) Florida organizations achieve the ultimate recognition for performance excellence: the Florida Governors Sterling Award. Our bilingual associates are able to provide our services in English and Spanish.