Piercom is an innovative information technology solution provider. Piercom offers a growing range of integrated, value-added products and services across a wide variety of industry sectors including: Aviation, Health Care, Pharmaceutical, Electronics, Irish Government Government. The company offers a range of software products from contact management through to e-payments. Piercom’s products are high specification, web enabled and highly regarded for their functionality by customers/peers. Piercom services have evolved from software development through to best practices with their ‘knowledge framework’. The company specialises in high value added projects where improved Cost, Quality and Time to market are driven through product and process innovation. In 2002 the company’s CRM solution won the European Government benchmarking award measured across eighteen countries by Cap Gemini. In 1998 the company was awarded the prestigious Washington based Smithsonian Medal for innovation in technology and business related services developing parsing technology for systems now showcased at the Smithsonian Institute.