fast-analytics.com delivers speech and text analytics as a managed service. We agree the objectives of the analytics project with the client, the client provides the data and a few weeks later we report back on the findings. Typically clients are interested in a number of key areas, such as cost reduction, revenue growth, compliance etc. The insights we provide are derived from the real interactions between the client organisation and their customers or other stakeholders. They are much richer than would be obtained from standard structured data sets such as financial data or KPIs. We have no upfront charges, clients can buy as many analytics projects as they require and our charges are typically just a few percent of an in-house capability.