FTL is a market innovator that developed the TraderWind platform to integrate the voice and IT infrastructure in dealing rooms. The TraderWind system is here to revolutionize trading floors. While other systems in the dealing room focus on delivering financial data, the TraderWind system is the only platform to enhance the human factor of the trading floor. The TraderWind system delivers automation and simplicity in an age of increased complexity of trader-client interactions, yielding efficiency and lowering risks by giving the traders all the needed information at the right time. The TraderWind system is the most comprehensive solution for trader-customer interaction management (DRiM -Dealing room interaction Management). The TraderWind system automatically connects the information stored in various data bases and systems to one integrated focal point on all costumer deals and activities, combines the voice system and voice recording with the IT infrastructure to popup all needed data at the time of the incoming call. The TraderWind DRiM system enhances management control on both customer activities and room taskforce and enables trader’s fast and knowledgeable response yielding more profitability, less risks, improved customer satisfaction and competitive edge to trading floors.