**About Universal Understanding, Inc** UU expertly designs and deploys advanced communication networks that equip its customers with a spectrum of collaborative tools, including conferencing, video and audio on demand, telepresence, customer care, IP communications, messaging, mobile applications, secure enterprise social software, and much more. More than one decade of IT innovation and customer service ethos has earned UU such awards as the 2013 Cisco Channel Customer Satisfaction Excellence Award, 2012 Cisco Public Sector Cisco Capital Leasing Partner of the Year, 2012 Washington Technology #1 fastest growing company in the government contracting market space, CRN 2011 Fast Growth 100 Award Winner, Ingram 2010 Overall Top Growth Award, Cisco 2010 Small Federal Business of the Year, and Cisco Customer Service Award of Excellence. Universal Understanding is a HUBZone certified, registered Service Disabled Veteran Owned Small Business (SDVOSB) enterprise and is Cisco's sole Master UC or Gold Partner to hold both of these Federal certifications. Visit our website to learn about our 30+ technical and organizational certifications.