it SolutionCrew will support you and your organisation when it comes to systematic implementations of new operation models or getting ready for the digital age where IT is part of the business process and everybody within the organisation will be more likely forced to interact in general more and with a wider variety of target audiences on a communication level in order to provide Services successfully and resolve occurring issues in a timely and effective manner. Founded in 2005 it SolutionCrew successfully supports IT Organisations by providing IT Service Management Consulting to those Companies that require fundamental changes in their way of working as an Organisation. it SolutionCrew customers are based in various industries as well as in the private sector. Recognizing the fast and unstoppable Digital Transformation taking place that will change IT Landscapes throughout individual companies and Industries will leave most IT departments with only one factor of differentiation: the skill their employees bring along. In order to enable it SolutionCrew to help their customers facing those challenges successfully we focus on the layer of applied methodology adopted by the employees of our customers. Using Simulation-Based Training allows us to train people in situations which they do not encounter every day but need to be able to master when they arise. Thereby develop the right skills to be confident in their own competence. it SolutionCrew consults globally operating companies in IT Service Management topics. During the last years we did manage and design service catalogues, device methods how to discover and make transparent where cost comes from and how to allocate these within the organisation. Frequently we deliver the control mechanisms how to manage cloud providers or other service suppliers.