Scott Hodge & Associates in Management Excellence (AME) is a leading strategic organizational development and performance management consulting firm offering a range of services to assist government and private sector client organizations in their endeavours to achieve excellence in all spheres of operations and achieve enhanced results for Canadians. Our coaching and consulting services integrate the theory of Systems Thinking with proven concepts, approaches and methodologies. Our mission is to coach client organizations in becoming high performance, learning organizations. This is done through building a business model for the organization, developing logic models and / or strategy maps, identifying the activities and outputs that contribute to those desired outcomes, establishing key measures, indicators and a data collection system that allows you to track performance, and creating an analysis and reporting practice that turns the data into valuable information about your organization to support decision-making. We understand the challenges of designing, implementing and sustaining adaptive performance management systems. We understand because we have experienced first hand as process owners and managers and have assisted numerous clients in improving the efficiency and effectiveness of their processes and organizations. We take a holistic view of the client organization and have established integrated systems-based approaches and methodologies to assist clients define and overcome strategic and operational challenges. The environment of constant changes requires new ideas and often new approaches, but the key to success remains the same - competent, skilled employees, empowered to make a difference, and an organizational design that enables success. AME engages with client organizations in a team environment to collaborate with employees to facilitate change and build corporate knowledge.