HYFY equips customer service and sales teams with personalized one-click video recordings that maximize customer engagement. HYFY and JIRA Service Desk integrate for complete and fast issue resolution. Customer service agents answer each customer’s unique request on a deeper level through tailored bite-size videos. For Customer Service HYFY improves customer service communication and promotes interactive problem solving with customers. Whether agents are communicating through your CRM, knowledge management tools, email, chat or social media channels, HYFY video is easily incorporated to heighten customers’ understanding. For Sales HYFY is a game changer for your sales team and an innovator for any and all sales communication. HYFY delivers personalized video messaging for closing deals quicker and reducing the time to onboard new customers. HYFY allows up-selling and customer retention to become simple and clear by visually informing and sharing video one-to-one with content specific materials.