Downton Consulting LLC is a small, minority, woman-owned Information Technology consulting company specializing in ServiceNow IT Service Management and IT Operations Management Suites, BMC Remedy IT Service Management suite, and CA IT Service Management Suite. Downton Consulting LLC provides consulting services and support ranging from planning to deployment. Downton Consulting provides scalable and adoptable solutions to improve client’s service support and delivery efficiencies. We focus on implementing solutions that align customer processes with ITIL Best Practice and track their return on investment via technology. The company was founded in September 2006 as a result of numerous inquiries from companies and recruiters seeking long and short-term Remedy, ServiceNow, and CA expertise.