Based in Swindon, Wiltshire, Inception supplies and maintains A4 & A3 printers, photocopiers, duplicators and plotters up to A0. Inception is trusted by many schools and businesses to provide cost-effective managed print solutions. Inception has been awarded Gold Business Partner status by Ricoh for Sales and Maintenance of Ricoh Photocopiers, Printers and Scanner. To ensure the ongoing focus on your print solutions remain, Inception conducts quarterly account reviews to evaluate the continuous achievement of the objectives outlined and more crucially, the investments v savings associated with the implemented processes. To ensure we achieve this, account managers focus is based on on-going account management rather than single transactions. Inception has continually been recognised by our customers for excelling at providing unparalleled local support and account management. Backed up by the national support of the Ricoh Family Group (which includes Ricoh, Gestetner, RexRotary, Nashuatec and Lanier Printers and Photocopiers) as a result, Inception is able to deliver direct manufacturer support – anywhere within the UK. Our strategic framework of Managed Document Productivity makes it faster and easier for Inception to help customers achieve and continually report on desirable outcomes. It involves a simple, four-step process: Understand your requirements Solve your challenges Enable you to evaluate solutions for continuous improvement Support you through best-in-class customer care initiatives By working together through these four steps, we are able to focus our resources and experience on your organisation and ultimately help you improve productivity, increase efficiency, and reduce costs which collectively improve Document Return On Investment.