Leading Provider of IT-Service Delivery Enablement Tools The Service Made Simple out-of-the-box, customizable set of Products are based on a combination of best practices of ITIL “Lite” and Lean Six Sigma and decades of practical consulting experience. They are built in an innovative way for you to select tools individually or as Suites to address the immediate need while rolling out a foundation that expands for the future. You can choose where you want to make things better in your organization quickly, while accelerating your start to your organization’s transformation. Our tools help enhance your existing technology process quickly and cost effectively so you can - Develop the products your business customers want - Improve business customer satisfaction - Gain executive insight into product development, delivery and support - Improve IT performance without disrupting product development schedules or modifying established product delivery lifecycles Service Made Simple tools are designed to help build relationships that succeed between Business, IT and Operations. We do this by helping IT Leaders launch the development of a Service Architecture framework and a supporting Service Development Lifecycle in their organizations without disrupting IT delivery. Whether you purchase the tools alone, let us help you customize them to your organization, have us create Agile Roadmaps that include your adoption and culture change, or engage one of our partners to handle the whole project, you will be on your way to leading your company’s future.