William H. Bender, FCSI is founder/principal of W.H. Bender & Associates a premier Restaurant and Foodservice consultancy based in San Jose, California. Bill has over 35 years of restaurant industry experience providing leadership while working and consulting in all segments of the foodservice industry. Bill’s expansive industry knowledge and tight focus on restaurant fundamentals obtain positive performance results for client’s - independents, regional and national chains and start-up concepts. From concept launch to multi-unit expansion, from brand development to tactical exit strategies, Bill's extensive background in foodservice operations and management give him a unique insight to running a profitable restaurant operation in today’s hyper-competitive marketplace. The firm provides FCSI Management Advisory Services (MAS): • Operations Best Practices Audits • ServPoints Sequence of Service Design & Training • ProActive Management Training • BrandRight! Marketing and Sales Building • Emerging Chain Development • Profitability Performance Contact Bill today to schedule a FREE phone appointment or meeting to discuss how he can provide Custom and Flexible MAS solutions that will drive performance results for your company. Bill is aligned with SSA, Inc of Tampa Florida and Ken Schwartz, FCSI for any type of Foodservice or Restaurant Design Poject.