Founded in 2000, CMI is an award-winning, woman- and minority-owned people and process improvement company. Our specialties include: • Special Population Recruitment Process • Large Studies for Specialized Research • Using the Data to Tell a Story • Diversity, Equity & Inclusion (DEI) • Full-Service Concept to Market Approach We deliver results that remove barriers to our clients’ success by conducting research with an innovative Human Experience Factors approach necessary to understand not just what but why when assessing needs, engaging employees improving effectiveness and efficiency. All while enhancing the customer and employee experience, as well as measuring the outcome of research and change initiatives.