Enduring the loss of a loved one is one of the most challenging and painful experiences anyone can encounter. There is an expectation that we handle important, often complicated logistical issues that may worsen the grieving process. It is also challenging for friends and family to find appropriate ways to show their support during this time. Sensitivities are heightened for all involved, making it more difficult to find the best way to respond. After experiencing the personal loss of grandparents and seeing friends confront loss in their own lives, the eCondolence.com team came to an important realization- there was no single resource on the web that provided trusted information on understanding grief and bereavement, or guidance on how to cope with loss and how to comfort loved ones who are mourning. eCondolence was created to be that single resource. The information and tools available on eCondolence seek to clarify the questions and offer reliable answers for those who are grieving or who want to help someone who is. eCondolence.com provides guidance on appropriate items to send and words to express condolences in a respectable and understanding way. Whether you hope to learn more about grief and expressing condolence, need information on how to plan next steps or just want to send an appropriate gift or donation to show your support, it is the sincere hope of the eCondolence team that it be a source of guidance and encouragement when it is needed most.