The International Cemetery, Cremation and Funeral Association (ICCFA) is the only international trade association representing all segments of the cemetery, funeral service, cremation and memorization profession with more than 9,100 cemeteries, funeral homes, crematories, memorial designers and related businesses worldwide. It serves and supports these members through a host of benefits designed to increase their management proficiency and improve their businesses--from regular updates on government and legal issues, to educational meetings, to a variety of services and products tailored to meet their needs. ICCFA promotes consumer choices, pre-arrangement and open competition and has created more than two dozen model guidelines advocating state legislation on a variety of consumer-related issues. The association also assists consumers more directly through information resources, as well as through a complaint mediation service.