The first project in Romania on Customer Retention. Manifesto: We believe in customers who fall in love with brands. We believe in Customer Experience as the evolved form of loyalty. We believe in Data Science & Customer Statistics as creators of the future. We believe in Customer Retention. Mission: We are here to retain: Customers before churning. Companies before losing customers. Values before losing companies. We are here to believe in the unique mix of Customer Value, Brand Value, Authentic Values & Individual Values. Vision: We are the global role model of top performance, expertise, and adaptability in Customer Loyalty & Retention. In a world where communities will have the power to change how businesses will evolve – only by intending to do so.