With so much change and uncertainty, the biggest challenge for leaders is building trust with employees tired of change. Research shows that the number one reason for low employee engagement is a lack of trust in leadership. Only 47% of employees trust their direct manager, while 24% trust senior managers. People don’t work for companies, they work for people. Relationships are at the heart of business. When these aren’t optimal, you get reduced cooperation, loyalty and business efficiency. Companies who get this right have 2.5 times the revenue than low trust companies. But few leaders learn how to recognise, diagnose and repair trust issues. Often, competent technical people get promoted to management or leadership positions. Rarely are they promoted for their relationship building skills. The good news is that when management works on building trust it builds self-efficacy and leadership capability. It also makes conversations more efficient. This contributes to employees staying longer, being more productive, having less stress and enjoying their work. Building trust starts with leadership. Arm your leaders with the right trust leadership and communication tools. The outcome is enhanced leadership ability to engage, manage expectations and drive shared outcomes. If you believe that engendering trust throughout your organisation will get you to the next level, contact Marie-Claire Ross on 03 9696 8810.