Fettes Real Estate Advisors delivers strategic Facilities Management and Corporate Real Estate consultancy services to private and public sector organisations seeking to procure, deliver, turnaround, improve and develop their inhouse and outsourced management services: Consultancy Services for Client organisations: • Design of innovative new FM solutions - optimising user experience targets, cost, compliance • Detailed cost analytics and benchmarking • Outsourced contract reviews, supplier management and effective KPI controls • Advice on insourcing, in-house service delivery, compliance, costs • Service Improvement and transformational change programmes • Procurement and tendering services, including Soft Market Testing. Consultancy Services for Service Providers: • Contract Reviews; Service Redesign; Organisational design; Implementation of transformational change programmes; KPIs enhancement; Cost and value enhancement Customer Experience Services • Implementation of effective Customer Experience programmes - designed to improve FM services, optimise performance, ensure continual improvement and minimise cost. Interim management • Embedded management services, focused on the delivery, turnaround and improvement of outsourced and in-house services. Property Asset Management Consultancy Services • Strategic portfolio reviews; Accommodation strategy; Transaction Management; Lease Advisory; Property Management; Treasury Management; Business Rates and Town Planning Advice; Valuations; Property Database management; Management of specialist suppliers