Premier Offshore Solutions is a one stop shop for all your call center Customer Support needs. We have been providing services to the US market since 2012 from our Onshore US site, located in New York and out of our satellite site in Dominican Republic, Santiago since 2016. The Objective is to Provide US Organizations The Benefits of Having a NearShore Partner; eliminating the pitfalls of Outsourcing while allowing you to focus in your core business. Part of the key advantages that we are able to extend our partners is the competitive cost structured allowing us to position ourselves where we are able to offer 40%-60% SAVINGS of current operations cost structure. Our strategy consists of leveraging industry best practices in all areas of the business starting from; HR recruitment to Training and on-boarding of the workforce to operation. We adopt a collaboratively approach among all departments and actively engaging our workforce are the key factors that will nurture a high performing Team able to exceed our partners expectations. Service Provided: • Customer Support • Inbound Sales • Outbound Sales / Telemarketing • Lead Qualification • Email Response • Energy Deregulation • Script Translation (English / Spanish) • B2B Appointment setting, Live Transfer or lead Generation Who is our ideal client: Small & Medium sized businesses looking to expand their customer support and sales acquisition channels and sales team without having to incur in additional CAPAX while allowing your organization to decrease OPEX. Start as small as with 6 agents, we help you through the initial growth Phase and beyond. Industries We are looking to Partner with; • Retail & E commerce • Credit card merchant Processing • Real Estate • Energy / Utility outbound Marketing • Small Business loans • Subscription based Marketing • Health Insurance • Financial Services