The Business Analyst's Toolkit - Business analysis fundamentals for the information technology professional. The Business Analyst’s Toolkit offers quality articles that brings together unconventional thinking, unique experiences and experimental approaches to help you – the Business Analyst – clearly communicate solutions to complex business problems. About the Founder: Alexandra Cordes I am ICT Business Analyst with fifteen years of experience in a diverse range of business domains. Check out my LinkedIn profile. I deliver results that are highly attuned to the unique nature of each business problem and are correctly aligned with business strategy. I believe that is critically important to ensure all concerns are being listened to in order to solve business problems. The best idea in the world can only be effectively implemented when trusting relationships are established. Projects are likely to fail if the time is not put into understanding the needs of people first.