THE WORLD MOVES QUICKLY. Create customer journeys and experiences through chatbots that help your business. Customers now talk to their friends and family through messaging apps rather than older technology such as SMS. Now Customers expect to be able to talk to businesses and brands on the same platforms. A recent study by Gartner highlighted that 80% of customer service roles will be replaced by Chatbots by 2020. Hummingbird AI can build your customer experience via a chatbot which allows you to have an engaging conversation and provide services through the messaging apps they are spending more and more time on.